Sorry, Not Sorry: Canada's Rudest and Politest Cities Revealed
Despite some cities acting like they’re in a permanent rush hour, 83% of Canadians still believe the polite stereotype is accurate.

Burlington 365
365 Network
It turns out that being "Canadian" isn't always synonymous with being a saint. While the global image of a Canadian involves a tuque, a maple syrup latte, and an infinite loop of "I’m sorry," a landmark study by Preply reveals that some cities are definitely more "sorrier" than others.
Based on a survey of over 1,500 residents across 44 major cities, we now have a data-backed look at where the "Polite Canadian" stereotype goes to die—and where it’s thriving.
The "Un-Canadian" Capitals: Canada's Rudest Cities
If you're looking for a warm welcome, you might want to skip the commute through the Greater Toronto Area (GTA) or certain pockets of British Columbia. The study used a scale of one to ten (10 being the absolute rudest) to rank the offenders.
The data suggests that urban stress plays a massive factor. Vaughan and Brampton are major commuter hubs; it’s hard to be polite when you’re stuck in a 400-series highway bottleneck. In Vaughan, residents were found to be nearly three times as rude as their neighbors in Markham, despite being only 20km apart.
Keeping the Dream Alive: Canada's Most Polite Cities
On the flip side, some cities are single-handedly carrying the weight of the national reputation. Interestingly, there appears to be a strong East-West divide, with many of the kindest cities situated in Eastern Canada.
The Role Models
Markham, ON (2.91): Taking the top spot, Markham’s cultural diversity is cited as a potential reason for its residents’ high tolerance and politeness.
Saguenay, QC (3.87): Proving that Quebecois charm is alive and well.
Cape Breton, NS (3.88): Classic East Coast hospitality.
The "Burlington Paradox": Swearing Like a Sailor, Apologizing Like a Saint
One of the most hilarious takeaways from the Preply study is the behavior of Burlington, Ontario. This city is effectively the "unfiltered" capital of Canada, but they have the manners to feel bad about it.
While the average Canadian swears about 9 times a day, Burlingtonians let it rip 15 times a day. However, they also rank #1 for apologizing, saying "sorry" a staggering 18 times per day. Burlington residents essentially use "sorry" as a structural buffer for their colorful vocabulary. It's the "aggressive-yet-remorseful" Canadian way.
What's Your Rude Awakening? The Most Common Bad Behaviors
The study didn't just look at vibes; it looked at specific behaviors. It turns out that digital distraction is our biggest social sin.
The Breakdown
Phone Absorption: Being glued to a screen in public (Vaughan is the worst offender).
Traffic Ego: Not waving a "thank you" when someone lets you merge (Looking at you, Vaughan).
Public Transit Etiquette: Failing to thank the bus driver (A specific problem in Thunder Bay).
The "Checkout" Talker: Residents in Coquitlam are the most likely to stay on a phone call while dealing with a cashier.
So, Is the Stereotype Dead?
Despite some cities acting like they’re in a permanent rush hour, 83% of Canadians still believe the polite stereotype is accurate. With a national average rudeness score of 5.41, Canada remains a relatively civil place to live.
As Preply points out, understanding these cultural nuances is just as important as learning the language itself. Whether you're hiring a French tutor in Canada or moving to a new province, knowing when to wave a "thank you" in traffic can be the difference between fitting in and being "that person" from Vaughan.
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